
Air Arabia is the first and only low-fares airline in the Middle East and North Africa region based in Sharjah nternational Airport. It is formed after leading American and European low-cost airlines on the 3rd February 2003 and is customized to local preferences. It has been flourishing since its commencement with the fast growth to about 30 destinations within 3 years.
Two characteristics of Air Arabia’s “core strategy” derive from its unique business approach: “The business mission” and “Basis for differentiation”. The business mission refers to revolutionize air travel in the region through an innovative business approach offering superb value for money and a safe, reliable operation that enable customers to afford. Through its value proposition and commitment, “Be Smart, Pay less, Fly more” Air Arabia set itself apart from its competitors in the Middle East as one of the world’s leading budget airlines in terms of profit margin, innovation, reputation and operational excellence. Air Arabia also benefits from highest operational standards with lowest cost of each passenger (due to the raise in number of flights) among its rivals resulting in attracting a massive segment of the market. This is the direct indication of a basis for differentiation.
In addition, the customer interface of Air Arabia is based on its “pricing structure”. Its main focus is to make air travel more convenient and frequent through internet booking (E-ticketing) and offering the lowest fares in the market without sacrificing on service, safety standards and agency costs. This is a direct reference to the success of such a fast growing airline and the best answer to this question:
Why Air Arabia crossed the 2 million passenger milestone in March 2006?




